ChatGPT Business Hub

ChatGPT Business Hub setup for local businesses.

Spearleaf sets up and maintains your ChatGPT Business Hub listing as part of AI search optimization. You claim your ChatGPT business profile in your own name and pass OpenAI's Persona identity check, then add Spearleaf as your agency. Many owners are great at what they do but need help getting found online, so we fill in the profile and keep it accurate.

How setup splits
You stay admin Persona in your name Maintained monthly

Last checked 12 November 2026. Business Hub is in beta, so OpenAI may change these rules.

Your ChatGPT business profile
WebsiteWe fill in
Business descriptionWe fill in
CategoryWe fill in
Logo and cover photoWe fill in
Delivery and return policiesWe fill in
Hours, phone, addressNot on OpenAI's list
The fields OpenAI lists as editable

What is ChatGPT Business Hub?

ChatGPT Business Hub is OpenAI's tool for claiming a business, managing its information and seeing insights on how people engage with it. OpenAI launched it in beta on 10 November 2026 as Businesses in ChatGPT. Use the help article for the exact steps.

The next steps are short. You claim the listing, then we work inside it.

Who owns your ChatGPT business listing.

You do, from the first click. Here is how the setup splits between you and us.

01 · You

Claim the ChatGPT listing

You claim it in your own name. OpenAI requires the person claiming to verify their connection to the business.

02 · You

Pass the Persona check

Persona may ask for your government-issued ID and proof you represent the business, so this step is yours.

03 · You

Add Spearleaf as your agency

As admin, you can grant an agency access. Each person uses their own ChatGPT account.

04 · Us

Spearleaf fills in and maintains it

We fill in your profile and keep it current. You stay admin, and we tell you what we changed.

What you can edit in your ChatGPT business profile.

Business Hub fields Spearleaf fills in

After claim and Persona approval, OpenAI lists these editable details: website, business description, product or service category, logo and cover photo. Delivery and return policies are editable too.

Business Hub fields you can't edit

OpenAI's list doesn't include business hours, phone or address. We won't promise changes to those fields in Business Hub.

OpenAI review before publishing

OpenAI reviews and publishes your changes, and updates can take time to appear. ChatGPT may also use other sources when answering questions about your business.

Service-area businesses in Business Hub

OpenAI's help article doesn't mention service-area businesses. Check Business Hub for your business, or read our guide on whether local businesses can claim a ChatGPT listing.

Monthly upkeep Spearleaf handles in Business Hub.

Filling in a short list of fields takes an afternoon. The work is keeping them right, so each month we do this.

✓

Check the profile against your website and your other listings.

✓

Submit corrections when something drifts out of date.

✓

Read mentions, website clicks and discovery topics from the past 28 days.

✓

Act on what the insights show, keeping in mind that OpenAI says a blank metric doesn't always mean zero.

Limits of claiming on ChatGPT.

OpenAI's help article says claiming gives you no direct control over ChatGPT's independent recommendations. We promise no placement either, and nobody honest can.

In Spearleaf's study of 216 US markets, 92.0% of displayed businesses had an address in the asked city. Those numbers are descriptive, not proof of cause. Claiming lets you manage your facts, and other signals shape the pick.

Where ChatGPT already names Spearleaf clients
Headshot studio · Fort Myers
#1

ChatGPT’s top recommendation in Fort Myers for every major headshot search we tested

Our founder’s own headshot studio. We run our own brands on the same system we sell.

Real ChatGPT · 7 buyer questions · Oct 2026
Reiki academy · Studio City
#1

ChatGPT’s top recommendation for Reiki in Studio City, on every buyer question we tested

Real ChatGPT · 6 buyer questions · Oct 2026
Pool service · Long Beach
5 of 6

Buyer questions where ChatGPT recommends the same client when asked who to hire

Real ChatGPT · Oct 2026

These answers came from our AI search optimization work in October 2026, before Business Hub opened. They are not a result of claiming a listing.

ChatGPT Business Hub guides from Spearleaf.

Claim your ChatGPT listing yourself

Follow the full steps in how to claim your business on ChatGPT.

Check ChatGPT listing eligibility

Read whether local businesses can claim a ChatGPT listing.

Compare ChatGPT with Google Business Profile

See how ChatGPT Business Hub compares with Google Business Profile.

Fix ChatGPT Business Hub verification problems

Work through ChatGPT Business Hub verification problems and fixes.

Read your ChatGPT Business Hub insights

Learn what ChatGPT Business Hub insights show and what they leave out.

Write your ChatGPT business description

See what to write in your ChatGPT business description.

Questions owners ask about ChatGPT Business Hub.

You can claim alone, and our step-by-step guide shows how. The ongoing maintenance takes the most time. Edits are reviewed, insights cover 28 days, and other sources feed answers.

No. You claim the listing and stay admin. Per OpenAI's help article, the admin can grant an agency access, and each person uses their own ChatGPT account. Don't forward a personal claim invitation.

After you claim and pass Persona, add Spearleaf as your agency from your admin account. OpenAI says the admin can grant an agency access to manage the business. If an invitation is blocked, contact OpenAI Support.

You're the admin, so you see the published profile and the same insights we do. We report what we changed each month. You should never have to wonder what your agency did.

No. OpenAI says claiming doesn't ensure more visibility, and we promise no placement. We keep your profile accurate and consistent with the web, then read the insights with you.

OpenAI's help article doesn't describe a manual review. It says to select Try again if it's offered, and to match your name and address to official records. Otherwise contact OpenAI Support.

Book a call about your ChatGPT Business Hub listing.

You claim it and pass Persona. Then you add Spearleaf as your agency, and we fill in and maintain the listing as part of AI search optimization.

Book a call
We can't promise ChatGPT will recommend you. We keep what it reads about you right.